Privacy Policy

Nurture Parenthood Privacy Policy

Introduction

Nurture Parenthood (“we”, “us”, “our”) is committed to protecting and respecting your privacy. Dr. Jodie Finch on behalf of Nurture Parenthood is the data controller for this website. This Privacy Policy outlines how we collect, use and safeguard your personal data in compliance with the General Data Protection Regulation (GDPR) and other relevant laws. Please read this policy carefully to understand our practices regarding your personal data and how we will treat it. The policy will outline what data we collect and for what purpose, how we collect it and the retention and storage of your data in line with guidance. It is important that this policy is read in conjunction with our other terms and conditions.

Personal Data We Collect

Personal data is defined in Article 4(1) of the General Data Protection Register as follows: “(1) ‘personal data’ means any information relating to an identified or identifiable natural person (‘data subject’); an identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person”.

We may collect the process the following data:

Identity Information: Your full name, date of birth, gender, title, marital status and other identifying details. This may also include user information in circumstances where you log into services within our website.
Contact Information: You address, email address, and phone numbers.
Health Information: Details of your mental and physical health, including medical history, current health status, and other relevant information provided during therapy sessions. We will also collect the details of your GP and other allocated health care professionals. This data falls under a special data category by guideline know as sensitive data. Your explicit consent is required for the collection and processing of sensitive data and therefore when you submit your information you will be required to provide your consent to this processing.
Financial Information: where relevant to the purchasing of resources and services we may collect payment details, billing information, any and other relevant financial data. Transaction data includes information about resources and services you have purchased from us.
Technical Data: IP addresses, browser type, geographical location, and usage data when you interact with our website.
Usage Data: Information about how you interact with our website and subdomains.
Communication Data: records of any communications you have with us, including emails, phone calls, and notes from therapy sessions.
Other Information: Any other personal information you provide to us during the course of your interactions with Nurture Parenthood.

By using our services including our website you agree to the terms of the privacy notice and the collection of the above data. Should you not wish to provide this data or fail to provide this data where you are required to do so to enable the operation of our service you may be declined a service.

How We Collect Your Personal Data

We collect personal data through the following means:

Direct Interactions: Information you provide when you fill out forms including our contact form and consent forms, communicate with us via phone, email, SMS, WhatsApp or during therapy sessions.
Automated Technologies: When you visit our website, we may collect technical data using cookies or other similar technologies.
Third-Party Sources: We may receive personal data about you from third parties, such as your healthcare provider or insurance company, with your consent.

Personal data is only collected for means necessary to provide you with our service and will only be used where we are legally allowed to do so.

Why We Collect Personal Data

We collect and use personal data for the following purposes:

To provide Psychological Assessment and Therapy Services: To offer you personalised therapy sessions and maintain accurate records of your treatment. This includes our referral and triage process to allow us to respond to your enquiry and ascertain whether we are the correct organisation to offer the support that you require, along with registering you as a new client within our service. This may include your identifying information, contact data, health information, communication data and where relevant financial data should your interaction involve the purchasing or resources or services. We may also use technical and usage data to analyse referrals to and interactions with our service.
To Fulfil Legal Obligations: To comply with legal and regulatory requirements, including maintaining records for audit purposes. This may include any of the personal data that we collect depending on the requirements of the obligations.
To Manage Payments: To process payments for our services and manage our financial records. This may include identifying information, contact information, financial data and transaction data.
To Communicate with You: To respond to your enquiries, schedule appointments, and provide you with relevant information about our services. This may include your identifying information, contact information, health information and other personal data relevant to the nature of the communication.
To Improve Our Services: To analyse how you use our services and improve the quality of our therapy sessions and website. This may include the use of your identifying information and usage dats as well as contact information should we need to speak with you to collect feedback.
With Your Consent: For any other purpose that you have consented to. There may be circumstances where we are required to share your data without your consent, including where there is a risk of harm to yourself or others and where we are legally obligated to do so.

Sharing of Clients’ Personal Data

We may share your personal dats with the following entities:

Healthcare Providers: With your consent, we may share information with other healthcare providers involved in your care. There are specific circumstances within which we would be required to share your information without your consent which may include where there is a significant risk of harm to yourself or another, or where we are legally required to do so. We will always do our best to discuss this with you first but there may be circumstances whereby we are unable to do so.
Regulatory Authorities: We may disclose your personal data to regulatory authorities or low enforcement agencies if required by law.
Service Providers: Third-party service providers who perform functions on our behalf, such as payment processing or IT support, may have access to your data but only to the extent necessary to perform their services.
Legal Representatives: In the event of legal proceedings, we may share relevant data with legal representatives as necessary.

How Data is Stored and For How Long

Data Storage: We store your personal data securely on our systems and take appropriate measures to protect it against unauthorised access, altercation, disclosure or destruction. All of our systems are compliant with GDPR, are secure and encrypted and use two factor authentication.
Retention Period: We retain personal data as long as necessary to fulfil the purposes outlined in this policy. Typically, client records are kept for a minimum of 7 years after the last date of treatment, in accordance with legal and professional requirements.

Clients’ Rights

Under GDPR, you have the following rights concerning your personal data:

Right to Access: You have the right to request a copy of the personal data we hold about you. If this is something that you wish to do, please get in contact with us via enquiries@nurtureparenthood.com.
Right to Rectification: You can ask us to correct any inaccuracies in your personal data.
Right to Erasure: You can request that you delete your personal data, subject to certain conditions and where there is no need for us to continue processing it.
Right to Restrict Processing: You have the right to request that we limit the processing of your data in certain circumstances.
Right to Data Portability: You have the right to obtain your personal data in a structured, commonly used format and have it transferred to another data controller.
Right to Object: You can object to the processing of your personal data in certain situations. This may impact the service that we are able to offer you.
Right to Withdraw Consent: If we are processing your personal data based on your consent, you can withdraw your consent at any time. This may impact the service that we are able to offer you.

How to Exercise Your Rights

If you wish to exercise any of these rights or have any questions about this Privacy Policy, please contact us at:

Dr. Jodie Finch on behalf of Nurture Parenthood

enquiries@nurtureparenthood.com

07401317942

Changes to This Privacy Policy

We may update this Privacy Policy Form from time to time. Any changes will be posted on our website, and where appropriate, notified to you by email. Please check back periodically to review any updates.

Complaints

If you believe that your data protection rights have been violated, you have the right to lodge a complaint with the Information Commissioner’s Office (ICO) or other relevant supervisory authority. However, we would appreciate it where possible if you were to contact us first to allow us to rectify any issues if appropriate for us to do so.

Contact Us

If you have any questions or concerns about our privacy practices, please contact us at the details provided above.

This Privacy Policy was last updated on March 3rd 2025.